At Shevastra, customer satisfaction is important to us.

Return Eligibility

Products may be eligible for return if:

  • The item received is damaged.
  • The item received is defective.
  • The wrong product or size was delivered.

To be eligible:

  • Return requests must be submitted within 7 days of delivery.
  • The product must be unused, unwashed, and in its original packaging with all tags intact.

Non-Returnable Items

Returns will not be accepted for:

  • Products damaged after delivery
  • Used or washed products
  • Items without original tags or packaging
  • Customized or personalized products
  • Clearance or sale items (unless defective)

Return Process

To initiate a return:

  1. Email us at info@shevastra.in
  2. Provide your order number and supporting images.
  3. Our team will review the request and provide return instructions.

Refund Process

Once the returned item is received and inspected:

  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method.

Exchange Policy

If a size exchange is available, customers may request an exchange subject to stock availability.

Cancellation Policy

Orders may be cancelled before shipment. Once shipped, cancellation requests may not be accepted.

Contact Us

Email: info@shevastra.in